📄 Cancellation & Refund Policy

Loksewahall.com

Last Updated: 2082-12-05

Welcome to Loksewahall.com. We are committed to delivering a seamless and valuable learning experience. This Cancellation & Refund Policy outlines the conditions under which cancellations and refunds are handled on our platform.

🔁 1. Course Cancellation

We understand that plans can change. You may request a cancellation under the following conditions:

  • ⏳ Within 24 hours of purchase

  • 📊 Less than 10% of the course content has been accessed

  • 📝 A formal request is submitted via your account dashboard or support email

💰 2. Refund Eligibility

You are eligible for a refund if:

  • ✅ Your request meets the cancellation conditions above

  • ✅ The course is not labeled as “Non-Refundable”

  • ✅ No certificate has been issued

  • ✅ Downloadable resources have not been accessed

🚫 3. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • ❌ Requests made after 24 hours

  • ❌ More than 10% of the course content has been accessed

  • ❌ Certificates have already been issued

  • ❌ Course materials have been downloaded

  • ❌ Subscription billing cycle has started

  • ❌ Courses purchased under discounts, promotions, or special offers (unless stated otherwise)

🛠️ 4. Technical Issues

If you encounter technical difficulties:

  • 📩 Contact our support team immediately

  • ⚙️ We will attempt to resolve the issue promptly

  • 💡 If unresolved, you may be eligible for a full or partial refund, depending on the situation

🔄 5. Refund Process

Once your refund is approved:

  • 🕒 Processing time: 7–10 business days

  • 💳 Refund method: Original payment method

  • 🏦 Note: Processing times may vary depending on your bank or payment provider

🔔 6. Subscription Plans

  • 🔓 You may cancel your subscription at any time

  • 📅 Cancellation becomes effective at the end of the billing cycle

  • 🚫 No refunds will be issued for unused subscription periods

✏️ 7. Policy Updates

Loksewahall.com reserves the right to update or modify this policy at any time. Changes will be effective immediately upon posting on this page.

📞 8. Contact Support

If you have questions or need assistance:

🤝 Your Agreement

By purchasing or enrolling in any course on Loksewahall.com, you acknowledge that you have read, understood, and agreed to this Cancellation & Refund Policy.